Get started

AI phone agents in Romanian

ThunderPhone supports Romanian across the customer experience: agents can speak and understand Romanian on calls, the dashboard ships with a Romanian interface, and the product documentation has a dedicated Romanian edition. Romanian is one of the platform's 47 supported voice languages, with eight compatible voices in the current catalog.

Romanian voice availability and pricing

The current catalog includes eight voices that support Romanian, including two premium Romanian voices, Andrada and Andrei. The voice picker filters the catalog to voices that support every language selected for the agent, and each voice can be previewed in the builder before deployment.

Romanian uses a premium language path at +3¢ per minute on all of its compatible voices. That makes the engine-plus-language rate:

  • Spark: 2¢ + 3¢ = 5¢/minute
  • Bolt: 5¢ + 3¢ = 8¢/minute
  • Storm: 9¢ + 3¢ = 12¢/minute

These illustrative figures exclude telephony and any other optional configuration charges. Rates are pay as you go with no subscription, and the agent builder shows the current all-in rate as settings change.

Evaluate each candidate voice against the calls you expect to receive. Test Romanian names, street addresses, numbers, diacritics-heavy words, English loanwords, and the amount of Romanian-English switching your callers actually use.

Romanian in the dashboard and documentation

Romanian is a shipped dashboard locale, not just a call setting. A team can work in the Romanian interface while configuring prompts, reviewing calls, and managing the organization.

ThunderPhone also publishes a dedicated Romanian documentation edition on its docs site, giving Romanian-speaking builders localized product guidance in addition to a Romanian-speaking agent experience.

Romanian and English in one call

An agent has one primary language and can have additional languages. If Romanian is primary and English is additional—or the reverse—the agent can switch automatically when the caller changes language mid-call.

The chosen voice must support every selected language. For mixed-language conversations, test the phrases and transitions that matter to your audience before going live; automatic switching is not a substitute for reviewing domain-specific pronunciation.

Sample Romanian call experience

The following flow is written in English to describe the caller experience.

Agent starts in Romanian: Greets the caller, identifies the business, and asks how it can help.

Caller answers in Romanian: Says they want to check the status of a repair.

Agent continues in Romanian: Confirms the caller's name, looks up the approved repair record, and reads back the current status.

Caller switches to English: "Can you email the invoice to my work address?"

Agent switches to English: Repeats the email address back and confirms where the invoice will be sent.

Caller returns to Romanian: Asks when the device will be ready for pickup.

Agent returns to Romanian: Answers from the approved knowledge source and repeats the pickup details before closing the call.

The language switch happens within the same call; the caller does not need to hang up, pick a phone-tree option, or dial a separate number.

Build and test a Romanian agent

  1. Set Romanian as the primary language, or add it as an additional language.
  2. Choose one of the eight voices that supports the complete selected language set.
  3. Confirm the displayed +3¢ per-minute language surcharge in the builder.
  4. Write the operating prompt in the language your team can review most reliably, and attach only approved knowledge and integrations.
  5. Run browser tests and simulations with Romanian-only, English-only, and mixed-language scenarios.
  6. Review transcripts, pronunciation, tool actions, transfers, and escalation behavior before deployment.

Frequently asked questions

Does ThunderPhone support Romanian voice calls?

Yes. Romanian is one of ThunderPhone's 47 supported voice languages and currently has eight compatible voices in the catalog.

How much does Romanian cost?

Romanian adds 3¢ per minute to the selected engine rate. The engine-plus-language rate is therefore 5¢ on Spark, 8¢ on Bolt, or 12¢ on Storm, before telephony and other optional charges.

Are premium Romanian voices available?

Yes. The catalog lists two premium Romanian voices, Andrada and Andrei. Like all Romanian-compatible voices, they use the +3¢ per-minute premium language path.

Is the dashboard available in Romanian?

Yes. Romanian is a shipped dashboard locale, so builders can use the product interface in Romanian.

Are the ThunderPhone docs available in Romanian?

Yes. ThunderPhone publishes a dedicated Romanian documentation edition on its docs site.

Can a Romanian agent switch to English during a call?

Yes. Add English as an additional language and choose a voice that supports both. The agent can switch automatically when the caller changes language mid-call.