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AI phone agents in Turkish

ThunderPhone supports Turkish across the product: agents can speak and understand Turkish on live phone calls, the dashboard ships with a Turkish interface, and the product documentation has a dedicated Turkish edition. Turkish is one of the platform's 47 supported voice languages, with eight compatible voices in the current catalog.

A team can build in the Turkish dashboard, give callers a Turkish voice experience, and follow Turkish product docs from setup through deployment.

Turkish voice availability and pricing

The current catalog includes eight voices that support Turkish:

  • six multilingual voices; and
  • two premium Turkish voices, Aylin and Emre.

Turkish uses a premium language path at +3¢ per minute, which applies to all Turkish-compatible voices. That makes the engine-plus-language rate:

  • Spark: 2¢ + 3¢ = 5¢/minute
  • Bolt: 5¢ + 3¢ = 8¢/minute
  • Storm: 9¢ + 3¢ = 12¢/minute

Pricing is pay as you go with no subscription, and these illustrative figures exclude telephony and other optional charges. The agent builder shows the current all-in rate as settings change.

Voice quality should be evaluated against the calls you expect. Test Turkish names, street addresses, phone numbers, English loanwords, and your own business terminology with each shortlisted voice, and preview candidates in the builder before deployment.

Turkish in the dashboard and documentation

Turkish is a shipped dashboard locale, not just a call setting. A team can configure prompts, review calls and transcripts, and manage the organization entirely in the Turkish interface.

ThunderPhone publishes a dedicated Turkish documentation edition on its docs site, so Turkish-speaking builders get localized product guidance alongside the Turkish-speaking agent experience.

Turkish and English in one call

An agent starts in its primary language and can switch automatically when a caller uses a configured additional language. Set Turkish as primary with English as additional—or the reverse—and one agent serves both audiences on a single line, with no phone tree and no second number.

The chosen voice must support every selected language. Test realistic switching, particularly around names, email addresses, and technical terms, where Turkish callers often drop into English mid-sentence.

Sample Turkish call experience

The following flow is written in English to describe the caller experience.

Agent starts in Turkish: Greets the caller, identifies the business, and asks how it can help.

Caller answers in Turkish: Says they want to move next week's installation appointment.

Agent continues in Turkish: Confirms the caller's name, looks up the approved scheduling action, and offers two available slots.

Caller switches to English: "Actually, can you email me the confirmation as well?"

Agent switches to English: Repeats the email address back and confirms the message will be sent.

Caller returns to Turkish: Confirms the new appointment time.

Agent returns to Turkish: Repeats the final date and time, then closes the call according to the business's instructions.

The switch happens within the same call; the caller never hangs up or navigates a language menu.

Build and test a Turkish agent

  1. Set Turkish as the primary language, or add it to an agent's additional languages.
  2. Choose one of the eight voices that supports the complete selected language set.
  3. Confirm the displayed +3¢ per-minute language surcharge in the builder.
  4. Write the operating prompt in the language your team can review most reliably, and attach only approved knowledge and integrations.
  5. Run Turkish-only and mixed Turkish-English simulations covering the names, numbers, and loanwords your callers actually use.
  6. Review transcripts, pronunciation, tool actions, transfers, and fallback behavior before deployment.

Frequently asked questions

Does ThunderPhone support Turkish voice calls?

Yes. Turkish is one of ThunderPhone's 47 supported voice languages and currently has eight compatible voices in the catalog.

How much does Turkish cost?

Turkish adds 3¢ per minute to the selected engine rate. The engine-plus-language rate is therefore 5¢ on Spark, 8¢ on Bolt, or 12¢ on Storm, before telephony and other optional charges. Pricing is pay as you go with no subscription.

Are premium Turkish voices available?

Yes. The catalog lists two premium Turkish voices, Aylin and Emre, alongside six multilingual Turkish-compatible voices. All Turkish-compatible voices are on the +3¢ premium language path.

Is the dashboard available in Turkish?

Yes. Turkish is a shipped dashboard locale, so builders can use the product interface in Turkish.

Are the ThunderPhone docs available in Turkish?

Yes. ThunderPhone publishes a dedicated Turkish documentation edition on its docs site.

Can a Turkish agent switch to English during a call?

Yes. Add English as an additional language and choose a voice that supports both. The agent can switch automatically when the caller changes language mid-call.