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AI phone agents in Hebrew

ThunderPhone supports Hebrew across the customer experience: agents can speak and understand Hebrew on calls, the dashboard has a Hebrew interface, and the product documentation has a dedicated Hebrew edition.

Hebrew is one of ThunderPhone's 47 supported voice languages, with eight compatible voices in the current catalog. It is an included language, so choosing Hebrew does not add a language surcharge to the selected Spark, Bolt, or Storm engine rate.

Hebrew voice availability and pricing

The current catalog includes eight voices that support Hebrew:

  • six multilingual voices included on the Hebrew language path; and
  • two premium Hebrew voices, Hila and Ido.

Because Hebrew is an included language, the engine rate applies unchanged: Spark at 2¢, Bolt at 5¢, or Storm at 9¢ per minute, pay as you go with no subscription. The two optional premium voices add 3¢ per minute. All figures are before telephony and other optional charges, and the agent builder shows the current all-in rate as settings change.

Voice quality should be evaluated against the calls you expect to receive. Test Hebrew names, addresses, numbers, English loanwords, and the amount of Hebrew-English switching your callers actually use.

Hebrew in the dashboard and documentation

Hebrew is a shipped dashboard locale, not just a call setting. A team can configure prompts, review calls, and manage the organization entirely in the Hebrew interface.

ThunderPhone publishes a dedicated Hebrew documentation edition on its docs site, giving Hebrew-speaking builders localized product guidance in addition to a Hebrew-speaking agent experience.

Hebrew and English in one call

An agent has one primary language and can have additional languages. If Hebrew is primary and English is additional—or the reverse—the agent switches automatically when the caller changes to a configured language.

The chosen voice must support every selected language. Test realistic switching rather than assuming every code-mixed phrase behaves the same way, especially where callers alternate languages inside names, street addresses, or technical descriptions.

Sample Hebrew call experience

The following flow is written in English to describe the caller experience.

Agent starts in Hebrew: Greets the caller, identifies the business, and asks how it can help.

Caller answers in Hebrew: Says they want to confirm tomorrow's appointment.

Agent continues in Hebrew: Confirms the caller's name and looks up the approved appointment record.

Caller switches to English: Gives an English company name and asks, “Can we push it to Thursday?”

Agent switches to English: Offers the available Thursday times and asks for confirmation.

Caller returns to Hebrew: Confirms the new time and asks what to bring.

Agent returns to Hebrew: Answers from the approved knowledge source and repeats the final date and time.

The language switch happens within the same call; the caller never hangs up, presses a phone-tree option, or dials a separate number.

Build and test a Hebrew agent

  1. Set Hebrew as the primary language, or add it to an agent's additional languages.
  2. Choose one of the eight voices that supports the complete selected language set.
  3. Decide whether an included voice or a premium voice (+3¢ per minute) fits the line, and confirm the displayed rate in the builder.
  4. Attach reviewed Hebrew prompt instructions and approved source content where exact wording matters.
  5. Run Hebrew-only and mixed Hebrew-English simulations.
  6. Review pronunciation, transcripts, tool actions, transfers, and fallback behavior before deployment.

Frequently asked questions

Does ThunderPhone support Hebrew voice calls?

Yes. Hebrew is one of ThunderPhone's 47 supported voice languages and currently has eight compatible voices in the catalog.

Does Hebrew cost extra as a language?

No. Hebrew is an included language, so it adds no language surcharge to the engine rate—Spark stays 2¢, Bolt 5¢, and Storm 9¢ per minute, pay as you go, before telephony and other optional charges.

Are premium Hebrew voices available?

Yes. The catalog includes two premium Hebrew voices, Hila and Ido, each adding 3¢ per minute. The other six compatible voices use the included Hebrew language path.

Is the dashboard available in Hebrew?

Yes. Hebrew is a shipped dashboard locale, so builders can operate the product interface in Hebrew.

Are the ThunderPhone docs available in Hebrew?

Yes. ThunderPhone publishes a dedicated Hebrew documentation edition on its docs site.

Can a Hebrew agent switch to English during a call?

Yes. Add English as an additional language and choose a voice that supports both. The agent switches automatically when the caller changes language mid-call.