---
title: "Account & security"
description: "Your profile, profile picture, passkeys, and the macOS desktop app — everything on the My account page."
---

**Organization Settings → My account**
(`/dashboard/organization?tab=account`) holds your personal settings —
distinct from the organization-wide tabs beside it. Old
`/dashboard/account` links redirect here.

## Profile

Edit your **first name**, **last name**, and **email**, then click
**Save changes**.

### Profile picture (avatar)

Your profile picture — the avatar shown next to your name — is set by
URL, not by uploading a file:

1. Host the photo somewhere publicly reachable (any image URL works,
   e.g. `https://example.com/avatar.png`).
2. Paste that link into the **Avatar URL** field.
3. Click **Save changes** — the preview at the top of the card updates.

There is currently no file-upload option for profile photos; the URL
field is the whole mechanism. Clear the field and save to go back to
the default avatar (your initials).

<Note>
  If you sign in through your company's identity provider
  ([SSO](/guides/sso)), your email is managed there and shown
  read-only — you can still update your name and profile picture here.
</Note>

## Passkeys

Passkeys give you passwordless sign-in backed by your device (Touch ID,
Windows Hello, or a hardware security key):

- **Add passkey** registers a new one through your browser. Registered
  passkeys are listed with the date added, and you can remove any of
  them.
- **Verify now** performs a passkey check on your current session.

Organizations can **require passkeys** as part of their security
policy. If yours does, a banner on this page prompts you to add a
passkey (or verify with one after signing in) before you can keep using
organization resources — that post-login passkey check is the second
factor. Admins configure the requirement on the
[SSO & security settings](/guides/sso).

## Dashboard language

Choose the language used by the dashboard from the language selector. The
change is saved to your account and follows you across organizations. This is
separate from an agent's spoken languages; configure those in the agent builder
and see [Supported languages](/guides/supported-languages).

## Desktop app (macOS)

**Download for macOS** installs the native ThunderPhone app: the same
dashboard in its own application window, without browser tabs or an
address bar. The current beta requires macOS 12 or later.

## Sign out

**Sign out** ends your session on this device.

For the other settings tabs, see the complete
[Organization settings reference](/guides/organization-settings).